Frequently asked questions
What is your shipping policy?
Standard shipping is ALWAYS FREE. Return shipping is ALWAYS FREE. Expedited shipping is also available if desired.
What is your return policy?
If you’re unhappy with your order for any reason, you can exchange it or return it within 30 days of delivery for a full refund.
Please email us help@tiberjewelry.com to start the process.
What is your warranty policy?
If anything goes wrong with your jewelry within 1 YEAR of delivery, we'll provide a repair or replacement to you FOR FREE.
Please email us help@tiberjewelry.com to start the process.
Do you ship overseas?
No, we only ship within the continental United States.
Have questions about your order or a general inquiry?
